1. How We Use SMS Messaging

If you opt in by checking the SMS consent box on our contact form, you may receive text messages from Matthew & Mois Moving related to:

  • Scheduling calls after you submit your contact form

  • Updates about your move or belongings being transported

  • Customer service messages regarding your inquiry or upcoming move

We do not send unrelated or promotional marketing messages.


2. Message Frequency

Message frequency will vary depending on your move, your inquiry, and ongoing communication needs.
Because our work involves coordination and updates, you may receive recurring messages as part of delivering our services.


3. Standard Messaging Rates

Standard text messaging and data rates may apply according to your mobile carrier’s plan.
These rates may differ for domestic vs. international messaging, depending on your carrier.

Matthew & Mois Moving does not charge additional fees for SMS communication.


4. Opt-In Method

You may opt in to receive SMS messages by:

Opting in is completely voluntary. If you do not check the box, you will not receive SMS messages.


5. Opt-Out Method

You may opt out of receiving SMS messages at any time.

To opt out:

  • Reply “STOP” to any text message we send you

  • Or contact us using the information provided at the bottom of this page

Once you text STOP, you will no longer receive SMS messages unless you opt in again.


6. Getting Help

If you need assistance with SMS communication:

We will respond as soon as possible to assist you.


7. Privacy & Data Use

Your privacy is extremely important to us.

As required by TCR and carrier regulations:

  • We do NOT share SMS opt-in consent or phone numbers with third parties or affiliates for marketing purposes.

  • Phone numbers provided for SMS communication are used only for service-related messages described in this document.

To learn more about how we collect and handle personal information, please review our full Privacy Policy here:
📄 https://matthewmois.com/privacy-policy


8. Eligibility

By opting in to SMS messages:

  • You confirm that you are the owner or authorized user of the phone number provided

  • You confirm that you are at least 18 years old

  • You agree to these SMS Terms & Conditions


9. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in regulations, business practices, or our messaging program.
Updates will appear on this page with a revised “Last updated” date.


10. Contact Us

If you have any questions regarding our SMS messaging program, please contact us:

Matthew & Mois LLC
Email: moving@matthewmoisllc.com
Phone: (682) 373-1935