Matthew & Mois LLC
Last updated: 12/05/2025
Matthew & Mois LLC (“Matthew & Mois Moving,” “we,” “our,” or “us”) provides residential and long-distance moving services. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or submit a form.
By using our website or contacting us, you agree to the practices described below.
1. Information We Collect
Information you provide to us
When you fill out a form or request a quote, we may collect:
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Your name
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Phone number
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Email address
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Pickup and destination ZIP codes
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Move date
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Move size (e.g., studio, 1-bedroom, etc.)
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Any additional details you provide (comments, notes, or special instructions)
Automatically collected information
When you visit our website, we may automatically collect:
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IP address
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Browser type
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Device information
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Pages visited
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Basic analytics data
This helps us understand website performance and visitor behavior.
2. How We Use Your Information
We use the information collected to:
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Generate and send you a custom moving quote
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Contact you about scheduling and service details
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Provide updates about your move or belongings being transported
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Respond to your inquiries
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Improve our website and services
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Maintain business records and comply with legal obligations
We do not sell or rent your personal information.
We may share your information with trusted third-party service providers who work on our behalf (e.g., payment processors, hosting providers, customer communication tools). These partners are required to keep your information confidential and may only use it to perform their specific functions.
3. SMS Communications
If you choose to opt in to receive SMS text messages by checking the consent box on our contact form, we may send text messages related to:
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Scheduling calls after you submit your information
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Updates about your move and belongings
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Customer service conversations related to your inquiry
Message frequency may vary depending on your interaction with us.
Standard text messaging and data rates may apply.
Required SMS data-sharing disclosure
As part of TCR compliance:
SMS opt-in consent or phone numbers for SMS purposes will NOT be shared with third parties or affiliates for marketing purposes.
Your SMS consent is used solely to deliver the service-related text messages described above.
You may opt out at any time by replying STOP to any message.
For assistance, you may reply HELP or visit our homepage at https://matthewmois.com/.
4. How We Protect Your Information
We take reasonable security measures to safeguard your personal information, including:
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Secure servers
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Encryption
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Access controls
While we strive to protect your data, no method of transmission or storage is completely secure. By using our website, you acknowledge these inherent risks.
5. Your Rights & Choices
You may:
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Request access to your personal information
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Request correction or deletion
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Opt out of marketing emails at any time
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Decline SMS messages by not checking the consent box
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Stop SMS messages by replying STOP
To make a request, email us at moving@matthewmoisllc.com.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for how those websites collect or use your information. We encourage you to review their privacy policies before providing any personal data.
7. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with an updated “Last updated” date.
8. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Matthew & Mois LLC
Email: moving@matthewmoisllc.com
Phone: (682) 373-1935
No physical address is being published at this time.